In 1978 Congress amended
the Older Americans Act to establish long-term care Ombudsman
(a Swedish word that means "advocate") to serve the frail vulnerable elderly residents in long-term care facilities.
This was a much needed action and a result of the serious problems
that surfaced when the nursing home industry exploded following
the creation of Medicare and Medicaid in 1965.
Residents in long-term care facilities are among the most frail
and vulnerable in Ventura County. Because many cannot represent
themselves, they need assistance to improve their quality of life
and care. The Ventura County Ombudsman Program advocates for the
highest quality of life and care possible for all our elderly
living in long term care facilities.
Although federal mandate requires only one visit per year per
long term care facility, the Ventura County program, from inception,
established a minimum of once a week visitation in skilled nursing
facilities and a minimum of once a month visitation in all residential
care facilities. This visitation schedule is still in place and
Download our Pre-Placement Counseling Services BROCHURE
Pre-Placement Counseling Services
• Current list of all long term care facilities in
• Explanations of different types of facilities,
payment options, and levels of care
• What Medi-Cal pays for
The best time to talk about long term care
is before you need it.
Reporting Ventura County
Ventura County Ombudsman Office
The Ventura County Ombudsman provides Ventura County seniors a variety of services that pertain to such issues as residents' rights, "quality of care," and finances.
In addition, the Ventura County Ombudsman conducts investigations into nursing home abuse complaints filed.
Senior ombudsman program meets changes in county’s elder care industry
Sylvia Taylor-Stein was inspired by her own family’s experiences when she launched a local crusade five years ago against what was the “go-to” practice in nursing homes of using drugs to calm agitated Alzheimer’s patients.
Read Full Story
Stop SB 503 – A Deadly Shift in Nursing Home Care
SB 503 is a last minute maneuver that would allow nursing home residents to be drugged by powerful antipsychotics without their consent, and termination of life-sustaining treatment.
Please click on the link to download the sample letter below; add your name and fax to the number on the letter. It only take a couple of minutes. Also, read Nursing Home Nightmare. If SB 503 passes, this could happen to you or your loved ones. We cannot let this happen. Please help us stop SB 503!
Please write to the committee (and send a copy to CANHR) by August 2nd to register your opposition.
Sample Letter: Assembly Member Jim Wood
Assembly Member Jim Wood
Chair, Assembly Health Committee
State Capitol, Room 6005
Sacramento, CA 95814
FAX: (916) 319-2197
Email a copy to CANHR: email@example.com
US Attorney sues SNFs for Overmedicating Residents
The US Attorney in San Francisco has filed a false claims act lawsuit against two Watsonville nursing homes that used to be operated by Country Villa.
You must read this complaint starting on page 19 and you will see the dreadful horrors that happened to residents as a result of off label, unnecessary, and fraudulent drugging. Just open the link below and click on “Country Villa Complaint” at the bottom of the page. It will open up the complaint and then go to pg 19 and start reading.
This is why we absolutely must continue to advocate for least drugging in our nursing homes in Ventura County! This has to stop!
Read complaint here
CARING FOR A LOVED ONE AT HOME
Information For Caretakers
We are currently putting the popular DVD series online for automatic download so please return here where we will let you know when it is available.
This DVD program, which has been 2 years in the making, is offered to churches, libraries, senior centers, agencies serving the elderly and their in-home caregivers, and any individuals who, with no preparation or training, find themselves suddenly plunged into the role of providing care for a loved one at home.
New Ombudsman Certification
New Volunteer Training
February 13 - 17, 2017
9 a.m. to 4 p.m.
Please fill out an application and get it to the office by February 3rd.
You are welcome to give us a call with any questions.
As our population ages, society is turning more of its attention to meeting the growing needs of our senior population. Call 656-1986 ext 100 for details.
Download our Volunteer Application;
Volunteer Ombudsman Application - pdf
Operation Senior Santa
How It All Started
In 2000 Operation Senior Santa began as a project of the Long Term Care Ombudsman Program. As ombudsmen going in and out of the facilities all year long, we witness firsthand the emotional devastation and utter sadness many of our residents experience around the holidays.
They have no family or friends who will visit, and no gifts to open. For so many, the holidays are just a very sad reminder of another loss of what used to be.
Over the years since Operation Senior Santa began, we have seen this program grow from bringing holiday cheer to just a dozen residents to over 2,000.
Our board, staff and volunteers, dressed as Santas and elves, visit with the residents, giving them lots of love and personally hand delivering their gifts.
Mark this yearly event on your calendar!