Ventura County Ombudsman

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About Us

History of the ventura county ombudsman.....

Two members of the National Council of Jewish Women, Bee Ellisman and Shirley Radding, began the Ombudsman Program in Ventura County in 1981. Based on the founding principle that elderly persons unable to care for themselves are entitled to dependable and consistent care, the Ombudsman’s (an old Swedish word meaning advocate) mission is to assure the highest quality of life and care possible for the frail elderly in long term care.

With a small grant to get started, the founders, one staff member, and two volunteers began monitoring the 12 nursing facilities in Ventura County and advocating for decent care and quality of life for their 1,482 elderly residents. In the early 80’s, long-term care was a frustrating and saddening experience for the frail elderly who required it, and they desperately needed an advocate. In 1988 the founders incorporated Long Term Care Services of Ventura County, Inc., a 501 (C) (3) non-profit charitable corporation to administer the program. In 1991 the Ventura County Ombudsman program was named a model program by the State of California for its outstanding efforts on behalf of institutionalized elderly.

Bee - Sylvia - Shirley
Bee Ellisman, Sylvia Taylor Stein and Shirley Radding

What makes Ventura County’s program so outstanding (besides its many support services) is its facility visitation plan. The Federal mandate governing the Ombudsman program nationwide requires only one annual visit per facility, however, the founders, foreseeing the built-in failure in such a deficient model, set a mandate for Ventura County that stipulated all skilled nursing facilities would be monitored a minimum of once a week and all assisted living facilities a minimum of once a month. This mandate continues today as four staff and 50 state certified ombudsman volunteers actively advocate for decent care and quality of life for 8,500 frail elderly in Ventura County’s 234 long term care facilities – 60% of whom have no family or friends to watch out for them or visit them and are too fearful, vulnerable or frail to represent themselves.

Above information from website of-


Long Term Care Services of Ventura County, Inc.
Ombudsman Program

2021 Sperry Avenue - Suite 35,
Ventura CA 93003 

Tel: 805-656-1986  | Fax: 805-658-8540

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Long Term Care Services of Ventura County, Inc is a 501(c)3 public benefit charitable corporation.
Corporate and individual donations are needed, welcomed and appreciated.
Funded in part by - Area Agency on Aging

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