Long Term Care Services Ombudsman Program serves a segment of the population that would otherwise have no means of representation. It pro-acts and advocates for those who cannot speak for themselves. In the absence of the Ombudsman, it is feared that most elder abuse and complaints in long-term care facilities would go unnoticed and unremedied, while levels of care and the quality of life for the frail, elderly residents would certainly deteriorate.
Ombudsman services are confidential, free of charge, and unduplicated by any other organization.
No other agency or program exists solely to advocate for the institutionalized elderly. Each year Long Term Care Services Ombudsman Program provides the elders of Ventura County, their families, and the community at large over 20,000 hours of free services.