Ventura County Ombudsman Program Home2023-12-20T18:38:29+00:00

Welcome to the Ventura County Ombudsman Program

Residents in long-term care facilities are among the most frail and vulnerable in Ventura County. Because many cannot represent themselves, they need assistance to improve their quality of life and care. The Ventura County Ombudsman Program advocates for the highest quality of life and care possible for all our disabled and elderly living in long term care facilities.

Ombudsman with a Resident

Who We Are

Long Term Care Ombudsman operate under federal and state law to investigate and work to resolve complaints on behalf of residents in nursing homes and assisted living facilities in Ventura County.

About Us >

Female Ombudsman with a Resident

What We Do

Long Term Care Ombudsman make unannounced and unscheduled visits to long term care facilities to help ensure quality of care and quality of life for the elderly and disabled residents.

Our Services >

Group of Ombudsman in Training

Community Resources

The Long Term Care Ombudsman offers a host of resources, training materials, and information for the residents of long term care facilities, their families, and the community at large.

Resource Library >

News & Events

UnitedHealth pushed employees to follow an algorithm to cut off Medicare patients’ rehab care

STAT News recently reported on UnitedHealth's use of a restrictive algorithm, developed by subsidiary NaviHealth, to limit Medicare patients' rehabilitation care, potentially violating Medicare rules. Initially presented as a guide, this algorithm was internally enforced to cut payments precisely as predicted, pressuring medical staff and risking their employment. The

November 30, 2023|Categories: News|Tags: , , |

Get To know Our Ombudsman

Dive into the heartwarming journey of Janice, a dedicated volunteer with the Ventura County Ombudsman program. Discover how her compassion and commitment exemplify the tireless work of our community volunteers, who are the backbone of our mission to advocate for the dignity and well-being of our residents. Janice’s story is a shining example of the profound impact our ombudsmen make every day.

Ways to Get involved

Long Term Care Services Ombudsman Program serves a segment of the population that would otherwise have no means of representation. In the absence of the Ombudsman it is feared that most elder abuses and complaints in long-term care facilities would go unnoticed and unremedied while levels of care and the quality of health and life for the frail, elderly residents would deteriorate.

Become a Volunteer

Help us ensure that long term care residents receive ready access to someone who cares and is trained and certified to act on their behalf. You can become a volunteer ombudsman and make a difference in our community.

Donate Today!

Your support can help ensure that every resident has an advocate and can live in a safe and healthy environment. Funds donated to Long Term Care Ombudsman, a 501C3 public benefit corporation, are tax deductible.

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